At Super Bowl Hotel Suites, we aim to provide a seamless experience not just in booking accommodations, but also in the delivery of any travel-related products you may order from us. Please read our Shipping Policy carefully to understand how we handle shipping and delivery.

1. Shipping Methods

We offer several shipping options to ensure that your travel products reach you in a timely manner. Available shipping methods include:

• Standard Shipping: Typically takes 5-7 business days for delivery.
• Expedited Shipping: Typically takes 2-3 business days for delivery.
• Overnight Shipping: Next-day delivery available for urgent orders placed before 12 PM EST.
  We only offer cash on delivery.

2. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

• Shipping method selected.
• Delivery location.
• Total weight of the order.

3. Order Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the following business day.

4. Delivery Areas

We currently ship to addresses within the United States. For international orders, please contact our customer service team for more information regarding availability and shipping options.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

6. Damaged or Lost Items

If your order arrives damaged or if you do not receive your order within the expected timeframe:

• Please contact us within 48 hours of receiving the damaged item or the expected delivery date for lost items.
• We will investigate the issue and, if necessary, arrange for a replacement or refund.

7. Returns and Exchanges

• Please refer to our Refund and Return Policy for information regarding returning or exchanging travel products.
• All return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

8. Contact Us

For any questions regarding shipping or to inquire about an order, please contact us at [email protected]